🌱 Help Us Grow

When we create plugins for apps that generate images or videos, the processing time often depends on the prompt and can take longer. However, viaSocket has a 30-second response limit, which causes an error due to this time gap and delayed response.

When we click Take Help with AI, the flow should remain open. The AI tab should open on the left side of the screen. Currently, the flow minimizes instead, which breaks the continuity of work because you lose the view of the flow.

This trigger allows users to create and customize a form directly within the viaSocket. When the form is submitted, it instantly activates the flow and passes the submitted data for further processing—enabling easy collection and automation of actions without manual work.

When we create a new trigger in my most of the triggers the time is fixed to 5mins and 15mins. If possible we can just add a custom input button so the user can add the time. This will reduce the number of hits on development (backend side) and might reduce the API calls for optimization.

When a response is given properly and while mapping to another action, the chip shows in the array. However after clicking on the dropdown it does not appear and throws an error. Additionally the array chip is not displayed in the body.

Can we add a manual refresh button, in the logs slider, currently we've to refresh the whole website which should not be

This trigger is useful in workflows where you want to manage your inventory system through chat, instead of manually opening the sheet to update details.

When I run the flow using an Run if condition, and the condition fails, ideally my flow should not run — which is correct. But instead of showing a red icon, we should use some other icon to represent this state.

Instead of seeing a list of past work, users will be greeted with a gallery of Popular Templates that can be organized by app, use case, or role or a 30–45s “Build your first automation” video + link to docs. This provides immediate inspiration and a quick path to creating a new workflow, while the "Recent Workflows" list is moved to the left navigation bar.

On this page, it's so hard to understand what Filtered runs, Total runs as well and reset flow come in both boxes. And it doesn't look like a CTA at all. The status button is also not working properly because whenever I click on it doesn't change its state and shows as selected.

This would really help clients ya fir users who use multiple tools and hate manually updating information in each one. With 2-way sync, changes in one app would automatically reflect in the others, saving time, avoiding mistakes, and making workflows way smoother. It would be especially useful for anyone choosing between viaSocket or any other automation tools (Zapier, n8n, Make, etc).

My suggestion for viaSocket enhancement is to introduce a version control system in flows, similar to GitHub or Google Docs. Use case: If a user updates an existing flow and later realizes that the previous one was better, there should be an easy option to revert/restore to the previous version. Each flow should maintain a version history with details like timestamp and who made the changes. This would make both debugging and rollback much easier. Example: Suppose I created a flow that handles customer form submissions. If I accidentally delete some actions in it, I should just be able to click “Revert to Version - [Date/Time]” and restore the earlier stable flow. I believe this enhancement will make viaSocket more powerful and user-friendly.

Enable human intervention through WhatsApp for smoother communication and faster resolution.

When mapping data in the action, the entire body is currently displayed. Upon clicking on a specific field, the system should highlight that field (e.g., First Name) and suggest a potential mapping location (e.g., First Name Field). This will allow users to easily identify and map the data quickly, improving efficiency and reducing errors.